FAQ

Most frequent questions and answers

A natural stone trading business is a B2B company that specializes in sourcing, trading, and distributing various types of natural stones, such as marble, granite, limestone, and quartzite.

We offer a wide range of natural stones, including marble, granite, limestone, travertine, slate, quartzite, onyx, and sandstone. Each stone has its unique characteristics, colors, and patterns.

Yes, we provide samples of our natural stones. You can request samples to evaluate the quality, color, and texture before making a purchase decision. Contact our sales team to inquire about the samples.

Absolutely! We have an extensive network of suppliers and quarries worldwide. If you have specific requirements for a particular type of natural stone that is not in our catalog, we can work on sourcing it for you. Contact our sales team with your specifications.

The minimum order quantity can vary depending on the type of natural stone and its availability. Generally, it is recommended to inquire with our sales team regarding the minimum order quantity for the specific stone you are interested in.

Yes, we offer customization options for natural stones. We can provide services such as cutting, shaping, polishing, and edging according to your specific requirements. Contact our sales team to discuss your customization needs.

The lead time for orders depends on various factors, including the type and quantity of natural stones, customization requirements, and the availability of stock. Our sales team will provide you with an estimated lead time for your specific order.

We have a dedicated logistics team that manages shipping arrangements for our customers. We work with reliable shipping partners to ensure safe and timely delivery of the natural stones to your desired location. Shipping costs and details will be discussed during the order process.

Our pricing structure depends on factors such as the type of natural stone, quantity, quality, and any customization requirements. For specific pricing details, please contact our sales team and provide them with your requirements.

Our payment terms can vary depending on the nature of the transaction and the customer’s credit history. We generally accept various payment methods, including bank transfers and letters of credit (LC). Our sales team will provide you with detailed payment terms during the ordering process.

Yes, we provide after-sales support to ensure customer satisfaction. If you have any issues or concerns after receiving your order, please contact our customer support team, and we will assist you accordingly.

Our natural stones are sourced from reputable suppliers and quarries that adhere to industry standards and regulations. We can provide certifications and documentation upon request, confirming the quality and authenticity of our products.

Yes, we can provide references from our satisfied customers upon request. Please contact our sales team, and they will be happy to help.

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    9112 Yonath St, Orlando
    FL, 32827, US
    Phone: (786) 832-0055
    eduardo@ezstonetrading.com

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